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The GIMOTI difference
GIMOTI offers a different route to relief–your nose. This means that the medicine can be absorbed into your body even if you are experiencing unpredictable stomach emptying or vomiting.1,2
References
1. Data on file. EVOKE PHARMA®. 2021. 2. Parkman HP, Carlson MR, Gonyer D. Metoclopramide nasal spray is effective in symptoms of gastroparesis in diabetics compared to conventional oral tablet. Neurogastroenterol Motil. 2014;26(4):521-528.
FAQs
HOW DO I GET STARTED?
1. Register – Set up an account by providing your Name, Email, and Password.
2. Complete Medical Questionnaire – Answer medical questions that the provider will review during your consultation.
3. Checkout – Provide billing and payment information for your virtual consultation.
4. Conduct Visit With a Provider – Conduct an Audio or Video Consultation to find out if this medication is right for you. The consultation type depends on your state regulations.
HOW DOES THE ONLINE CONSULTATION PROCESS WORK?
After registering, you will be asked to complete an online medical assessment to provide more information about your medical history, medical conditions, and any medications you are currently taking.
Next, one of our providers will conduct an audio or video consultation. He or she will review the medical information you provide to determine whether a prescription is appropriate for you. If approved, your prescription will be sent to vitaCare home delivery pharmacy for review. If necessary, the pharmacy may contact you.
WHAT IS THE DIFFERENCE BETWEEN AUDIO AND VIDEO CONSULTATIONS?
All states require some interaction between a provider and the patient in order to prescribe medication. However, regulations governing the type of interaction or consultation differ from state to state. Depending on your state, you will be required to have an audio or video visit with a provider.
AUDIO CONSULTATIONS
If your state requires an audio consultation, you will be directed to schedule an audio visit by choosing from a list of providers who are licensed in your state.
You will receive a confirmation email with a link to join the audio visit. At the scheduled time, click on the link directly in the confirmation email or log in to your account and click “Begin Scheduled Visit”. Once you have logged in, you will be in the waiting room until the provider initiates the visit. The provider will review the medical information you provided, verify important medical information, and address any specific questions you may have.
If you need to reschedule, you can do so by going to Order History and clicking “Reschedule” to select a different date and time. If you have any questions or issues, please contact us.
VIDEO CONSULTATIONS
If your state requires a video consultation, we will direct you to schedule a brief visit with one of our providers. Our site uses secure, private, high-quality streaming video between you and our licensed providers. After completing the checkout process, you will be directed to schedule a video visit by choosing from a list of providers who are licensed in your state.
You will receive a confirmation email with a link to join the audio visit. At the scheduled time, click on the link directly in the confirmation email or log in to your account and click “Begin Scheduled Visit”. Once you have logged in, you will be in the waiting room until the provider initiates the visit. The provider will review the medical information you provided, verify important medical information, and address any specific questions you may have.
If you need to reschedule, you can do so by going to Order History and clicking “Reschedule” to select a different date and time. If you have any questions or issues, please contact us.
WHAT TECHNICAL REQUIREMENTS DO I NEED TO HAVE A VIDEO CONSULTATION?
Use your iPhone, Android, iPad, tablet, or another mobile device with a camera and microphone.
WHAT BROWSER SHOULD I USE?
Your visit with a provider happens in a web browser. For the best experience possible, we recommend using the following browsers.
- MAC OS: Safari is recommended, Chrome and Firefox are also supported
- iOS: Safari is the only browser supported on iOS
- WINDOWS: Chrome is recommended, Firefox and Edge are also supported
- ANDROID: Chrome is recommended, Firefox is also supported
TROUBLESHOOTING CAMERA & MICROPHONE PERMISSIONS
If you are trying to start a visit and you receive a notification that your camera and/or microphone are being blocked, here are some instructions for allowing or permitting the needed device settings.
MAC OS
- Safari is recommended. Upper-left top menu > Safari > Preferences > Websites tab
- In the left pane, select Camera, then in the right pane, find this site, set to “Ask” or “Allow”
- In the left pane, select Microphone, then in the right pane, find this site, set to “Ask” or “Allow”
- Close the Preferences panel to save changes.
Chrome
- Upper-left top menu > Chrome > Preferences > Privacy and Security > Site Settings > select this site…
- Camera: “Ask” or “Allow”
- Microphone: “Ask” or “Allow”
Firefox
- Menu icon in upper right of window > Preferences > Privacy and Security > Permissions…
- Camera: open dialog, find this website, “Allow”
- Microphone: open dialog, find this website, “Allow”
iOS
- Safari is the only browser supported on iOS
- Settings App > Safari > scroll down to “Settings for Websites”…
- Camera: “Ask” or “Allow”
- Microphone: “Ask” or “Allow”
WINDOWS
- Chrome is recommended
- Stacked dots menu in upper right > Settings > Advanced > Content Settings…
- Camera: “Ask before accessing”
- Microphone: “Ask before accessing”
Firefox
- Gear in the upper right of the window > Privacy and Security > Permissions…
- Camera: open dialog, find this website, “Allow”
- Microphone: open dialog, find this website, “Allow”
ANDROID
- Chrome is recommended
- Stacked dots menu icon > Settings > Site Settings…
- Camera: “Ask first”
- Microphone: “Ask first”
Firefox
- Settings App > Apps and App Permissions > Firefox > Permissions
- Toggle on Camera and Microphone
- Restart Firefox
PRESCRIPTION INFORMATION
HOW ARE PRESCRIPTIONS SENT TO THE PHARMACY?
If your prescription is approved after the medical consultation, it is sent electronically to vitaCare home delivery pharmacy using HIPAA-compliant encrypted software.
IS THERE A PROCESSING FEE OR CONSULTATION FEE?
Yes, there is a $25 fee for your audio or video consultation.
MAY I PLACE AN ORDER FOR SOMEONE ELSE?
No, the patient must complete the online diagnostic medical assessment. Our system collects a complete patient medical history for your provider to make a diagnosis and prescribe a treatment. We need to obtain this information directly from the patient.
PAYMENT & INSURANCE
WHAT FORM OF PAYMENT CAN I USE FOR THE CONSULTATION?
We accept credit cards, debit cards, prepaid cards, and flexible spending account (FSA) cards.
WHAT WILL DISPLAY ON MY CREDIT CARD STATEMENT FOR THE CONSULTATION PAYMENT?
GetGimoti.com will appear on your credit card statement. If you have any questions, please call 844-723-3103.
CAN I USE HEALTH INSURANCE FOR THIS VIRTUAL CONSULTATION?
No. At this time we require payment at the time of service. Forms of acceptable payment are listed in the answer above. If you are approved for GIMOTI, you may be able to use health insurance to pay for your prescription.
DO YOU ACCEPT FLEX SPENDING ACCOUNTS (FSA) OR HEALTH REIMBURSEMENT ARRANGEMENT (HSA) CARDS?
Yes, we are registered as a SIGIS member for the 90% Rule. We accept FSA and HSA cards as forms of payment.
WHERE IS THIS AVAILABLE?
GIMOTI is available in all 50 states and the District of Columbia.
MEDICAL COMPLAINT
TO FILE A CONSUMER COMPLAINT:
File a complaint with Utah DOPL: Here
File a complaint with Iowa medical board: Here
File a complaint with Kentucky medical board: Here
File a complaint with Maine medical board: Here
File a complaint with Maryland medical board: Here
File a complaint with Rhode Island medical board: Here
File a complaint with Texas medical board: Here
File a complaint with Vermont medical board: Here
IN THE EVENT OF AN EMERGENCY
In case of a medical emergency please call 911 or go to your local hospital for immediate care.
PRIVACY
Your privacy is important to us. Prescriptions are sent electronically to the pharmacy using HIPAA-compliant encrypted software.
UpScript Contacts
Customer Service Hours:
Monday - Thursday 9:00am to 10:00pmFriday 9:00am to 9:00pm
Saturday 11:00am to 7:00pm
Sunday 11:00am to 7:00pm
(Times displayed in Eastern Standard Time)
Phone:
Toll Free Customer Support:
(800) 505-5861
Mail:
Get GIMOTIPO Box 6552
Scottsdale, AZ 85261
USA
In case of medical emergency, please contact your local healthcare provider or hospital for immediate care. Do not rely on your online healthcare provider for emergency medical care.
Important Safety Information
What is Gimoti® (metoclopramide) nasal spray?
GIMOTI is a prescription medicine used 30 minutes before meals and at bedtime for 2 to 8 weeks to relieve symptoms of slow stomach emptying in adults with diabetes. Avoid treatment with metoclopramide (all dosage forms and routes of administration) for longer than 12 weeks.
GIMOTI is not recommended for use in children under age 18.
Important facts about GIMOTI
This is a summary of important information you need to know about GIMOTI. This information does not take the place of talking with your healthcare professional about your medical condition or your treatment.
What is the most important information I should know about GIMOTI?
GIMOTI can cause serious side effects, including: TARDIVE DYSKINESIA: Abnormal muscle movements, mostly of the face or tongue muscles. You cannot control these movements, and they may not go away even after stopping GIMOTI. Your chances of getting tardive dyskinesia increase
- The longer you take metoclopramide and the more metoclopramide you take. You should not take GIMOTI for more than 8 weeks at a time, and you should not take products containing metoclopramide (including GIMOTI) for more than 12 weeks at a time.
- If you are older, especially if you are an older woman (e.g., age 65 years and older)
- If you have diabetes
Call your healthcare professional right away if you get movements you cannot stop or control, such as lip smacking, chewing, or puckering up your mouth; frowning or scowling; sticking out your tongue; blinking and moving your eyes; shaking of your arms and legs.
Do not use GIMOTI if you
- Have a history of tardive dyskinesia or have a problem controlling your muscles and movements after taking GIMOTI or a medicine that works like GIMOTI
- Have stomach or intestinal problems that could get worse with GIMOTI, such as bleeding, blockage, or a tear in the stomach or bowel wall
- Have a type of tumor that can cause high blood pressure, such as pheochromocytoma
- Have epilepsy (seizures)
- Are allergic to metoclopramide. Stop taking GIMOTI right away and get emergency help if you have any of these symptoms:
– swelling of your tongue, throat, lips, eyes, or face
– trouble swallowing or breathing
– skin rash, hives, sores in your mouth, or skin blisters
Before starting GIMOTI, tell your healthcare professional about all your medical conditions, especially if you have
- Problems controlling your muscle movements after taking any medicine
- Parkinson’s disease
- Pheochromocytoma
- Kidney or liver disease
- Depression or mental illness
- High blood pressure
Also tell your healthcare professional if you are pregnant or plan to become pregnant, are breastfeeding or plan to breastfeed, or drink alcohol.
Tell your healthcare professional about all the medicines you take, including prescription drugs and over- the-counter medicines, vitamins, and herbal supplements.
Speak with your healthcare professional before you start or stop any other medicines.
Especially tell your healthcare professional if you take
- Another medicine that contains metoclopramide, such as REGLAN® tablets
- Medicine for Parkinson’s disease
- Blood pressure medicine
- Medicine for depression, especially a monoamine oxidase inhibitor (MAOI)
- Antipsychotic medicine used to treat mental illness, such as schizophrenia
- Insulin
- Medicines that can make you sleepy, such as anxiety medicines, sleep medicines, and narcotics
What should I avoid while taking GIMOTI?
- Do not drink alcohol while taking GIMOTI
- GIMOTI may cause sleepiness or dizziness. Do not drive, operate machinery, or do potentially dangerous activities until you know how GIMOTI affects you
What are other possible side effects of GIMOTI?
- Other changes in muscle control and movement, such as:
– uncontrolled spasms of your face and neck muscles, or muscles of your body, arms, and legs (dystonia)
– parkinsonism – slight shaking, body stiffness, and trouble moving or keeping your balance
– being unable to sit still or feeling that you need to move your hands, feet, or body (akathisia) - Neuroleptic Malignant Syndrome (NMS) – a very rare but very serious condition. NMS can lead to death and must be treated in a hospital
- Depression, thoughts about suicide, and suicide
- High blood pressure
- Too much body water
- Increased prolactin
Call your healthcare professional and get medical help right away if you
- Feel depressed or have thoughts about hurting or killing yourself
- Have high fever, stiff muscles, problems thinking, very fast or uneven heartbeat, and/or increased sweating
- Have muscle movements that you cannot stop or control
- Have muscle movements that are new or unusual
The most common side effects of GIMOTI include
- Unpleasant taste after dosing
- Headache
- Tiredness
These are not all the possible side effects of GIMOTI. Ask your healthcare professional for medical advice about side effects.
You may report side effects related to Evoke Pharma products by calling 1-833-4-GIMOTI (1-833-444-6684) or emailing GIMOTImedinfo@evokepharma.com. If you prefer to report these to the FDA, either visit www.FDA.gov/medwatch or call 1-800-FDA-1088.
This information should not take the place of you talking with your doctor or healthcare professional. If you have any questions about your condition, or if you would like more information about GIMOTI, talk to your doctor or pharmacist. Only you and your healthcare professional can decide if GIMOTI is right for you.
Please see complete Prescribing Information, including Boxed Warning, Medication Guide, and Instructions for Use.
Important Safety Information
What is Gimoti® (metoclopramide) nasal spray?
GIMOTI is a prescription medicine used 30 minutes before meals and at bedtime for 2 to 8 weeks to relieve symptoms of slow stomach emptying in adults with diabetes. Avoid treatment with metoclopramide (all dosage forms and routes of administration) for longer than 12 weeks.
GIMOTI is not recommended for use in children under age 18.
Important facts about GIMOTI
This is a summary of important information you need to know about GIMOTI. This information does not take the place of talking with your healthcare professional about your medical condition or your treatment.
What is the most important information I should know about GIMOTI?
GIMOTI can cause serious side effects, including: TARDIVE DYSKINESIA: Abnormal muscle movements, mostly of the face or tongue muscles. You cannot control these movements, and they may not go away even after stopping GIMOTI. Your chances of getting tardive dyskinesia increase
- The longer you take metoclopramide and the more metoclopramide you take. You should not take GIMOTI for more than 8 weeks at a time, and you should not take products containing metoclopramide (including GIMOTI) for more than 12 weeks at a time.
- If you are older, especially if you are an older woman (e.g., age 65 years and older)
- If you have diabetes
Call your healthcare professional right away if you get movements you cannot stop or control, such as lip smacking, chewing, or puckering up your mouth; frowning or scowling; sticking out your tongue; blinking and moving your eyes; shaking of your arms and legs.
Do not use GIMOTI if you
- Have a history of tardive dyskinesia or have a problem controlling your muscles and movements after taking GIMOTI or a medicine that works like GIMOTI
- Have stomach or intestinal problems that could get worse with GIMOTI, such as bleeding, blockage, or a tear in the stomach or bowel wall
- Have a type of tumor that can cause high blood pressure, such as pheochromocytoma
- Have epilepsy (seizures)
- Are allergic to metoclopramide. Stop taking GIMOTI right away and get emergency help if you have any of these symptoms:
– swelling of your tongue, throat, lips, eyes, or face
– trouble swallowing or breathing
– skin rash, hives, sores in your mouth, or skin blisters
Before starting GIMOTI, tell your healthcare professional about all your medical conditions, especially if you have
- Problems controlling your muscle movements after taking any medicine
- Parkinson’s disease
- Pheochromocytoma
- Kidney or liver disease
- Depression or mental illness
- High blood pressure
Also tell your healthcare professional if you are pregnant or plan to become pregnant, are breastfeeding or plan to breastfeed, or drink alcohol.
Tell your healthcare professional about all the medicines you take, including prescription drugs and over- the-counter medicines, vitamins, and herbal supplements.
Speak with your healthcare professional before you start or stop any other medicines.
Especially tell your healthcare professional if you take
- Another medicine that contains metoclopramide, such as REGLAN® tablets
- Medicine for Parkinson’s disease
- Blood pressure medicine
- Medicine for depression, especially a monoamine oxidase inhibitor (MAOI)
- Antipsychotic medicine used to treat mental illness, such as schizophrenia
- Insulin
- Medicines that can make you sleepy, such as anxiety medicines, sleep medicines, and narcotics
What should I avoid while taking GIMOTI?
- Do not drink alcohol while taking GIMOTI
- GIMOTI may cause sleepiness or dizziness. Do not drive, operate machinery, or do potentially dangerous activities until you know how GIMOTI affects you
What are other possible side effects of GIMOTI?
- Other changes in muscle control and movement, such as:
– uncontrolled spasms of your face and neck muscles, or muscles of your body, arms, and legs (dystonia)
– parkinsonism – slight shaking, body stiffness, and trouble moving or keeping your balance
– being unable to sit still or feeling that you need to move your hands, feet, or body (akathisia) - Neuroleptic Malignant Syndrome (NMS) – a very rare but very serious condition. NMS can lead to death and must be treated in a hospital
- Depression, thoughts about suicide, and suicide
- High blood pressure
- Too much body water
- Increased prolactin
Call your healthcare professional and get medical help right away if you
- Feel depressed or have thoughts about hurting or killing yourself
- Have high fever, stiff muscles, problems thinking, very fast or uneven heartbeat, and/or increased sweating
- Have muscle movements that you cannot stop or control
- Have muscle movements that are new or unusual
The most common side effects of GIMOTI include
- Unpleasant taste after dosing
- Headache
- Tiredness
These are not all the possible side effects of GIMOTI. Ask your healthcare professional for medical advice about side effects.
You may report side effects related to Evoke Pharma products by calling 1-833-4-GIMOTI (1-833-444-6684) or emailing GIMOTImedinfo@evokepharma.com. If you prefer to report these to the FDA, either visit www.FDA.gov/medwatch or call 1-800-FDA-1088.
This information should not take the place of you talking with your doctor or healthcare professional. If you have any questions about your condition, or if you would like more information about GIMOTI, talk to your doctor or pharmacist. Only you and your healthcare professional can decide if GIMOTI is right for you.
Please see complete Prescribing Information, including Boxed Warning, Medication Guide, and Instructions for Use.